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Clocking in and out using the HHAeXchange mobile app

  • Updated

Who is this article for?
You are a caregiver working for an agency using the HHAeXchange mobile app for clocking in and out of your shifts.

Clocking in and out of your visits may be a key way for you to earn rewards at your agency. In this article, we will go over how this works in the HHAeXchange mobile app.

Let's get started!

  1. Open the HHAeXchange mobile app, and tap Today’s Schedule:

    hha1.png

  2. Select your scheduled visit:

    hha2.png

  3. Select Clock In and then GPS:

    hha3.png

  4. You will receive a confirmation notifying you that your clock-in was successful:

    hha4.png

  5. When your visit is over, open the mobile app again and tap Clock Out from the Clock In/Out section:

    hha5.png

  6. Select the checkmark to note any tasks that were completed during your visit. You can select the X for any tasks that were refused or missed:

    hha6.png

  7. Have your client sign on your mobile device to confirm the visit:

    hha7.png

  8. If you are unable to get the client’s signature, select Skip and choose the reason, and then Save:

    hha8.png

  9. You will see a confirmation message showing you that you’ve successfully completed your visit. Tap OK to return to the home screen and officially clock out of the visit:

    hha9.png