Who is this article for?
You are an admin wanting to know how to approve or re-draw winners from completed draws.
Now that your draw has ended, it is now time to approve the winner(s)!
Let's get started!
How are winners chosen?
Once a draw has completed, Caribou will randomly select caregivers based on who has earned tickets, and will pick the number of winners specified. The more tickets a caregiver earned for the draw period, the higher their chances of winning will be.
These winners are selected at random, and from time to time you may want to adjust some of the winners
How to approve winners
Once a draw has completed, you can choose to approve or redraw the winners.
- In the Draws section, there will be an alert at the top stating you have winners to review. Click on the Review winner(s) button under the “Awaiting winner approval” section:
Note: Full Access Admins will also receive an email like this:
- You can either Approve the selected winners, or Redraw the winners to select someone new:
- When you click the Approve winner(s) button, you will get this pop up asking you to confirm:
- Click confirm, and if successful you will see this alert in the next screen:
All active users are sent an SMS and Email letting them know that the winner for the draw has been announced:
If they have won the draw, they will see this animation:
How to redraw winners
While we want to ensure winners are picked fairly, its also good to spread the love: if you see repeat names in the winner list each draw, or there are certain caregivers who you may not want winning for any particular reason, you are now able redraw winners within the draw itself.
When you are in your latest draw, you will see a trash can icon beside the current winner(s):
- Clicking this icon will automatically select a new winner:
Select "Approve winner(s)" button, and you will confirm the new draw winner!
In the next guide, we will walk you through how to delete a draw!