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Gift cards - Update email

  • Updated

Who is this article for?
Your email may be incorrect when redeeming for a gift card.

If you have worked at an agency for some time, you may notice that your email is out of date when redeeming for a gift card. This guide will walk you through how to update your email during the redemptions process.

Let's get started!

Update email

  1. In your Rewards app, click the Rewards tab:

  2. Select one of the popular gift card options, or the "More gift card options" and the following screen will appear asking you to confirm your email:

    newgc.png

  3. If this email is incorrect, please select the "Change email" option:

    newgc2.png

  4. Once you have selected the "Change email" option, you will receive a text message to verify that you are the account holder. Input the code here and click "verify"

    newgc3.png

  5. Once verified, you will need to select the card a second time and again select "Change email"

    newgc2.png

  6. Now you will be prompted to change your email:

    newgc4.png

  7. Enter the correct email twice: once in the "enter new email" field and once in the "confirm new email" field. Click the "Update email" button:

    newgc5.png

  8. You will see the new email address replace your previous email address. Click the "Redeem" button to choose your selected gift card:

    newgc6.png

  9. You will see this confirmation screen when successful:

    newgc7.png