EVV Streaks are a recognition feature that helps agencies encourage consistent Electronic Visit Verification (EVV) compliance while keeping caregivers engaged and motivated.
With EVV Streaks, caregivers are rewarded for building streaks of verified visits, creating better behavior for compliance and engagement.
Why did we introduce EVV streaks?
- To help boost EVV compliance: Caregivers are motivated to complete visits correctly and on time.
- To help drive caregiver engagement: Rewards and recognition encourage regular use of the Caribou app.
- To help reduce administrative follow-up: Streaks help set clear expectations and routines.
- To help improve retention: Consistent recognition fosters loyalty and can help reduce turnover.
How EVV Streaks Work
- Caregivers see streak goals in their Caribou app.
- Default streak levels are:
- 1 EVV
- 3 EVVs
- 10 EVVs
- After 10 EVVs, streaks continue indefinitely, so caregivers can keep building momentum.
- If a caregiver misses EVV (or doesn’t meet the agency’s EVV rules), the streak resets, but they’ll restart at the same milestone rather than going back to zero. So, if they were in a 3 EVV streak, they would be starting at the start of that streak.
Rewards & Recognition
You can configure rewards for each streak milestone to fit your agency’s program. Rewards may include:
- Points caregivers can redeem for rewards
- Tickets for your weekly or monthly draws
- A combination of both
Example reward setup could look like:
- 1 EVV = 50 points + 1 ticket
- 3 EVVs = 100 points + 3 tickets
- 10 EVVs = 300 points + 5 tickets
Rewards can vary by agency, but the key idea is simple: consistent EVV = more rewards.
Caregiver Experience
Here’s what caregivers will notice:
- New streak goals appear automatically once they log into the Caribou app.
- Progress updates without needing to re-open the app after every visit.
- Clear instructions in the app about what counts toward their streak (clock-in timing, visit length, EVV method).
- If a streak is broken, a new goal at the same level will appear, giving them another try.
Promote EVV Streaks during onboarding and team meetings. Caregivers who understand the program upfront are more likely to stay engaged and compliant.
EVV Streaks make compliance simple, consistent, and rewarding. By turning routine check-ins into opportunities for recognition, you’ll not only improve EVV accuracy but also boost caregiver motivation and loyalty.
Start using EVV Streaks today and watch your compliance, caregiver engagement, and retention grow!